Microsoft® Dynamics® CRM

Deep River Technologies is a champion of the Microsoft® Dynamics® suite of solutions as an end-to-end platform for business productivity and customer interaction. Supplementing our powerful capabilities in the implementation and support of the Microsoft® Dynamics® NAV enterprise resource planning (ERP) suite, we are engaged in a strategic partnership with Customer Effective to close the loop with Microsoft® Dynamics® CRM, the preferred choice for businesses worldwide. Microsoft Dynamics CRM is a fully integrated CRM solution that lets businesses create and maintain a clear view of customers from first contact through purchase and post-sales.

Features

Sales Force Automation:

  • Microsoft Dynamics CRM gets sales forces quickly up to speed with its advanced but easy-to-use features.
  • They enable your business to take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales.
  • Microsoft Dynamics CRM Sales feature set:
    • Accounts
    • Cases
    • Contracts
    • Knowledge Base
    • Scheduling
    • Workflows
    • Mobility
    • Analytics

Marketing:

  • Microsoft Dynamics CRM provides a marketing solution that is flexible, easy to use and engineered to fit all businesses.
  • It supports the complete transformation of every touch point into a marketing opportunity and enables businesses to harness the undiscovered potential within their customer bases.
  • With marketing management and automation software from Microsoft Dynamics CRM, companies of all kinds are able to market more effectively, improve productivity, and gain actionable insight into marketing campaigns.
  • Microsoft Dynamics CRM Marketing feature set:
    • Data
    • Segmentation
    • Planning
    • Execution
    • Events
    • Response
    • Internet Marketing
    • Productivity
    • Workflows
    • Mobility
    • Analytics

Contact Us

Contact us to learn more about our partnership with Customer Effective to provide total solutions for your business.